Frequently Asked Questions

Get answers to common questions about Signature Facial (Neck & Shoulder).

Typical sessions run 60 minutes, including consultation, cleansing, exfoliation, extractions, mask, and a nurturing neck and shoulder massage. We offer express and extended options—check booking details for 30- or 90-minute appointments to fit your schedule and needs.

Yes—our estheticians customize products and techniques for sensitive skin, using gentle cleansers, mild exfoliation, and calming masks. Please disclose allergies, recent treatments, or medications during consultation to ensure safety and minimize irritation.

Extractions may cause brief discomfort and temporary redness, but our technicians use careful, hygienic methods to minimize trauma. Post-treatment calming masks and cooling techniques reduce irritation, and redness typically subsides within hours to a day.

Arrive with a clean face if possible and avoid heavy makeup. Bring a list of skin concerns, allergies, and medications. Skip retinoids, intense exfoliation, or waxing 48–72 hours before treatment to reduce sensitivity and ensure best results.

Avoid heavy sun exposure, wear SPF daily, and skip strenuous exercise for 24 hours. Use gentle cleansers and moisturizers we recommend, and avoid harsh exfoliants for several days. Follow-up home care improves longevity and results.

For maintenance and optimal skin health, schedule every 4–6 weeks. Your esthetician will recommend a personalized plan based on skin type and goals; more frequent visits may be suggested for acne, corrective treatments, or special events.